State Farm® Insurance Agent Romy Buerano
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Alex Edgar Escobar-Castro
November 19, 2025
"Just wanted to thank Brenda & Maricruz on their exceptional service. They really take the time to explain and walk you through to make the process easy and seamless. I wouldn't look anywhere else. Thank you to the team for helping me save and customer service. Highly recommend!"
"Thank you for your kind review. We appreciate your time."
Lauren Arnao
November 14, 2025
"Always so helpful and quick to respond to any questions or claims we have had. Recently just purchased a new car and the office was kind enough to try and find me discounts or way to keep the same coverage but save money. 10/10 recommend!"
"Lauren. Thank you for your kind review. We appreciate your business and the time for this review."
Jaymie Alvarado
November 13, 2025
"great service by Agata Rosol answered all my questions and gave me information i didn't know i needed!"
"Thank you Jamie for your feedback. We appreciate your time. "
Angela Zigrand
November 7, 2025
"My family has been with State Farm for DECADES. Today I was assisted with bundling my auto and home owners insurance."
"Thank you for your review and thank you for trusting us with you insurance. Glad to have you."
Joseph Wszolek
November 7, 2025
"Outstanding caring and customer service ! Update: We continue to experience superior service. In prepararation for purchasing a vehicle the staff was always available to answer any questions or concerns about car insurance, and when we were at the dealership we called the office for preparing car insurance for the new vehicle, and within minutes is was emailed to us so we could finalize the purchase. We were also able to receive a discount by completing a defensive driving course online. Mari was particularly helpful as well as all staff members . You're in good hands with "Roy Buerano State Farm" ! updated: We were very pleased with Agata who was able to help us in more detail regarding new car insurance and proof of insurance documents. She explained everything clearly in detail and was very patient with my questions. We felt treated like family and not just a business. 🤗"
"Thank you for your kind review."
DARLENE SCHMITT
August 29, 2025
"I’ve been with The Romy Burerano State Farm Insurance Agency for over 30 years for my auto policy and my home owners insurance. I have always been happy with the quality customer service I’ve received from their agents in all of my dealings with the agency. They are always actively trying to save me money on my policy. They have always been fully transparent and dealing with any concerns or claims I’ve had. My most recent activity with the agency was for replacing my windshield. Ryan Mara handled my claim from beginning to end, keeping me up-to-date with the process the entire time."
Tina Howard
August 9, 2025
"Maricruz Lugos was extremely helpful, excellent communication through out entire process and very efficient and quick in responding to questions and the entire insurance process was seamless, she was very polite and knowledgeable and I would definitely recommend her and this agency"
Vicky B
July 31, 2025
"I had the pleasure to talk to Brenda Lugo. She was very professional and also explained everything very clearly."
"Thank you for your review. We appreciate it very much."
JoAnn Gallo
July 15, 2025
"Everyone in the office was so friendly. My agent, Ryan, couldn’t have been more helpful, patient and knowledgeable! He treated me as you would expect a family member to be treated. Thank you, Ryan and all the other wonderful agents."
Daria Messner
July 9, 2025
"I had pleasure of speaking with Ryan and he was very helpful and knowledgeable about all the areas of insurance we were discussing."
Diamond Blue Equities
July 8, 2025
"Great service, knowledgeable and helpful!"
TERRY STOVALL
June 16, 2025
"Very outstanding, helpful,and knowledgeable and would most likely recommend this organization to of others."
"Thank you Terry for the kind review."
miguel estrada
June 16, 2025
"Recomiendo mucho esta compañia. Son muy amables Brenda Y Mari, explicaron todo muy bien me ayudaron a escojer Buena covertura y contestaron todas mis preguntas."
"Gracias amigo."
Alicja None
June 10, 2025
"Great service & excellent help. Everyone was extremely professional. Special thanks to Agata Rosół who helped me handle my case."
"Thank you Alicja "
Commissioner Kim Taylor
May 27, 2025
"Exceptional service was provided by the Buerano State Farm Insurance Agency. They demonstrated thoughtfulness, courtesy, patience, and expertise. I highly recommend them to anyone seeking insurance services"
"Hi Kim, Good to hear from you. Thank you."
D Ramos
May 22, 2025
"I be doing business for 8 years Mary has been extremely helpful with everything."
"We appreciate your kind review. "
Ron Logan
May 20, 2025
"Exceptional effort to research and answer questions we had. Highly professional and courteous representative. We highly recommend this agency!"
"Thank you for taking your time for giving us 5 stars. Glad to hear from you."
Daniel Macario
May 13, 2025
"Excelente servicio y atención !! Mis visitas siempre son rápidas, atentas y confiables. Gracias a todo el equipo, pero en especial a la señora Maricruz siempre profesional."
"Muchos gracias Daniel. "
julie acuff
April 27, 2025
"Mari has been a star, helping me with my insurance needs for many years now, Always the best !!!"
"Thank you for the kind words."
Juana Aparicio
April 11, 2025
"Excelente servicio y atención de mi agente de seguros Maricruz Lugos. State Farm es muy bueno!"
"Thank you for your kind review."
Gabby Lugos
March 26, 2025
"10/10 the service was quick, easy and efficient! 😌I had no issues in getting into my account after Maricruz helped out! Maricruz and Brenda are the best state farm reps I’ve met! :)"
"Thank you for your kind review."
Jonathan Rivera
March 13, 2025
"Maricruz was an absolute pleasure to work with! She had a warm and friendly attitude, making the entire process smooth and stress-free. She took the time to check for any available discounts and helped me find the best possible premium for my needs. Her dedication to great customer service truly stood out. I highly recommend her to anyone looking for a knowledgeable and helpful insurance representative!"
"Thank you for the kind words."
Bogdan Adamek
February 19, 2025
"Very nice expirence with office , Agata Rosol was very helpful , she took care of my auto and home policy, explained and review coverages with me . Highly recommend this office to anyone who is looking for any type of insurance ."
"Thank you for your kind review. "
Ulises Huerta
February 18, 2025
"This is the best company and nice and fast solutions to all my problems. 100% recommend"
"Thank you for your kind review."
Francis Tolete
February 12, 2025
"Helped us out a lot with great customer service and communication"
"Thank you for your kind review."