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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabby Lugos

March 26, 2025

5  out of  5
rating by Gabby Lugos
"10/10 the service was quick, easy and efficient! 😌I had no issues in getting into my account after Maricruz helped out! Maricruz and Brenda are the best state farm reps I’ve met! :)"
We responded:
"Thank you for your kind review."
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Jonathan Rivera

March 13, 2025

5  out of  5
rating by Jonathan Rivera
"Maricruz was an absolute pleasure to work with! She had a warm and friendly attitude, making the entire process smooth and stress-free. She took the time to check for any available discounts and helped me find the best possible premium for my needs. Her dedication to great customer service truly stood out. I highly recommend her to anyone looking for a knowledgeable and helpful insurance representative!"
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Bogdan Adamek

February 19, 2025

5  out of  5
rating by Bogdan Adamek
"Very nice expirence with office , Agata Rosol was very helpful , she took care of my auto and home policy, explained and review coverages with me . Highly recommend this office to anyone who is looking for any type of insurance ."
We responded:
"Thank you for your kind review. "
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Ulises Huerta

February 18, 2025

5  out of  5
rating by Ulises Huerta
"This is the best company and nice and fast solutions to all my problems. 100% recommend"
We responded:
"Thank you for your kind review."
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Francis Tolete

February 12, 2025

5  out of  5
rating by Francis Tolete
"Helped us out a lot with great customer service and communication"
We responded:
"Thank you for your kind review."
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Pam Mazzucca

February 11, 2025

5  out of  5
rating by Pam Mazzucca
"Loved speaking to Mari"
We responded:
"Thank you for your kind review,"
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Shia Wagschal

February 4, 2025

5  out of  5
rating by Shia Wagschal
"Best customer service, best pricing, highly recommend Brenda took great care of me, she is the best"
We responded:
"Thank you for your kind review."
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Filip “PepiCZek” Sturm

January 30, 2025

5  out of  5
rating by Filip “PepiCZek” Sturm
"Professional service, low prices for insurances, highly recommended. Special thanks to Maricruz Lugos, she is the best."
We responded:
"Thank you for your kind review. We appreciate your time giving us a review."
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Carolyn Gilsdorf

January 21, 2025

5  out of  5
rating by Carolyn Gilsdorf
"State Farm is an excellent Insurance Company. The staff is kind knowledgeable and very helpful it's a pleasant experience. I am a proud policyholder. POSTED ON 1/21/25: Thank you State Farm for all you do. I am a proud member. I spoke with Brenda today. She answered all my questions. She was very knowledgeable and professional. Her personality was kind and courteous. She put me at ease with my concerns. That meant a lot to me. It was a pleasure speaking with her. Thank you again."
We responded:
"Carolyn, Thank. We appreciate your kind review. Looking forward to see you again soon."
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Joseph Dube

December 30, 2024

5  out of  5
rating by Joseph Dube
"Romy’s staff is great and easy to work with! Always so helpful and a pleasure speaking with them!"
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Ryan Mara

December 24, 2024

5  out of  5
rating by Ryan Mara
"I can’t recommend Romy Buerano’s State Farm Agency enough! From start to finish, my experience with Romy and his team was exceptional. They went above and beyond to ensure all my insurance needs were met, offering personalized guidance and support every step of the way. If you’re looking for an agent who truly has your best interests at heart, Romy Buerano and his team are the ones to call. Their professionalism, knowledge, and excellent customer service set them apart. Five stars all the way!"
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Rebekah Vallejo

December 23, 2024

5  out of  5
rating by Rebekah Vallejo
"I’ve been at State Farm since I was 16 and it’s been a great experience. Romy and his team have made everything simple and seamless. I would highly recommend them to anyone looking for great customer service and reliable insurance!"
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Agata Rosol

December 23, 2024

5  out of  5
rating by Agata Rosol
"I know the Buerano’s for almost 20 years , great customer service , professional staff , Mari & Brenda are so helpful and knowledgeable . Highly recommend This office !"
We responded:
"Yes. Thank you for the review."
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Josie Noto

November 27, 2024

5  out of  5
rating by Josie Noto
"Mari is amazing, she truly cares about getting you the best rates that there is to offer! She is always helpful and ready to assist! I would 100 percent recommend!"
We responded:
"Yes she is. Thank you for your kind review. "
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Dasha Polyarskaya

October 9, 2024

5  out of  5
rating by Dasha Polyarskaya
"I had a great pleasure speaking with JT who took the time to provide detailed guidance for my coverage renewal. He was professional and very knowledgeable about available options. Moreover, he also described various savings opportunities that helped me lower my bill. I appreciated him taking the time to listen to my concerns and to answer my questions thoroughly. He also ensured that I was able to understand the changes to the coverage. He is very friendly, polite and helpful and I would highly recommend working with JT!"
We responded:
"Thank you for your kind review. He is exceptional."
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Matthew Fish

September 26, 2024

5  out of  5
rating by Matthew Fish
"My wife and I have been using StateFarm through the Romy Buerano agency for almost 30 years. He has skilled, dedicated, professional, employees. I recently had to get some things ironed out on my homeowners policy. Mari, who works for Romy's agency, was the premier example of a great employee. She was fantastic, she took ownership of the issue through o resolution, keeping me updated all along the way. I HIGHLY HIGHLY recommend this Agency if you are in the area. Just a fantastic team to work with. EXCELLENT Work Mari, and go Team Romy !! :-) !!. Perfect 5 star score. Here's hopin for another 30 years with this great agency and employees. Thanks again Mari. You hit a home run (as usual :-)"
We responded:
"Mathew, thank you for the great reviews you gave my agency. We are happy to serve. "
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SINDY SALAZAR

September 11, 2024

5  out of  5
rating by SINDY SALAZAR
"Excelente servicio al cliente los super recomiendo 👌🏻"
We responded:
"Thank you Sindy."
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Elliot Belins

September 3, 2024

5  out of  5
rating by Elliot Belins
"Romy and his team are all stars. Everyone was very welcoming and easy to work with. 5/5 experience with this State Farm."
We responded:
"Thank you."
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Darlene Gorham

July 12, 2024

5  out of  5
rating by Darlene Gorham
"William was such a pleasure to deal with.TotL professional and knowledgeable and patient. Look forward to being a longtime customer. He is diffinately an asset to your company. Darlene Gorham- Smith"
We responded:
"Thank you."
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Adi Frederick Jordan II

May 15, 2024

5  out of  5
rating by Adi Frederick Jordan II
"Awesome service! Very quick to resolve an issue I had."
We responded:
"Thank you."
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STEVE SEIGFRIED

May 3, 2024

5  out of  5
rating by STEVE SEIGFRIED
"Always super helpful and responsive, for both my personal and business needs."
We responded:
"Thank you."
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Karlita Rivera

May 3, 2024

5  out of  5
rating by Karlita Rivera
"Hoy día tuve una experiencia excelente en State Farm al ser atendida por William, él me facilitó mucho las cosas ya que es bilingüe me pude comunicar con toda seguridad y claridad. Él fue extremadamente atento y me explicó todo detalladamente ayudándome con mucha información, lo cual me ayudó a entender mejor mis opciones. Su conocimiento y profesionalismo hicieron que el proceso fuera muy fácil y me siento muy satisfecha con el servicio que recibí. ¡Lo recomendaría altamente a cualquiera que necesite ayuda con su seguro."
We responded:
"Muchos Gracias"
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Norris Alleyne

May 3, 2024

5  out of  5
rating by Norris Alleyne
"Very good 👍"
We responded:
"Thank you."
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Carmen Davila

May 3, 2024

5  out of  5
rating by Carmen Davila
"I have been a State Farm customer for many years and I am always pleased with the service I receive. Today, Brenda Lugo went above and beyond to assist me with my car coverage. Thank you again!!"
We responded:
"Thank you for your kind review. We work hard to earn your trust."
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Aracely Solares Viana

May 2, 2024

5  out of  5
rating by Aracely Solares Viana
"Un exelente servicio muchas gracias"