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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of DARLENE SCHMITT

DARLENE SCHMITT

August 29, 2025

5  out of  5
rating by DARLENE SCHMITT
"I’ve been with The Romy Burerano State Farm Insurance Agency for over 30 years for my auto policy and my home owners insurance. I have always been happy with the quality customer service I’ve received from their agents in all of my dealings with the agency. They are always actively trying to save me money on my policy. They have always been fully transparent and dealing with any concerns or claims I’ve had. My most recent activity with the agency was for replacing my windshield. Ryan Mara handled my claim from beginning to end, keeping me up-to-date with the process the entire time."
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Tina Howard

August 9, 2025

5  out of  5
rating by Tina Howard
"Maricruz Lugos was extremely helpful, excellent communication through out entire process and very efficient and quick in responding to questions and the entire insurance process was seamless, she was very polite and knowledgeable and I would definitely recommend her and this agency"
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Vicky B

July 31, 2025

5  out of  5
rating by Vicky B
"I had the pleasure to talk to Brenda Lugo. She was very professional and also explained everything very clearly."
We responded:
"Thank you for your review. We appreciate it very much."
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JoAnn Gallo

July 15, 2025

5  out of  5
rating by JoAnn Gallo
"Everyone in the office was so friendly. My agent, Ryan, couldn’t have been more helpful, patient and knowledgeable! He treated me as you would expect a family member to be treated. Thank you, Ryan and all the other wonderful agents."
Profile photo of Daria Messner

Daria Messner

July 9, 2025

5  out of  5
rating by Daria Messner
"I had pleasure of speaking with Ryan and he was very helpful and knowledgeable about all the areas of insurance we were discussing."
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Diamond Blue Equities

July 8, 2025

5  out of  5
rating by Diamond Blue Equities
"Great service, knowledgeable and helpful!"
Profile photo of TERRY STOVALL

TERRY STOVALL

June 16, 2025

5  out of  5
rating by TERRY STOVALL
"Very outstanding, helpful,and knowledgeable and would most likely recommend this organization to of others."
We responded:
"Thank you Terry for the kind review."
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miguel estrada

June 16, 2025

5  out of  5
rating by miguel estrada
"Recomiendo mucho esta compañia. Son muy amables Brenda Y Mari, explicaron todo muy bien me ayudaron a escojer Buena covertura y contestaron todas mis preguntas."
We responded:
"Gracias amigo."
Profile photo of Alicja None

Alicja None

June 10, 2025

5  out of  5
rating by Alicja None
"Great service & excellent help. Everyone was extremely professional. Special thanks to Agata Rosół who helped me handle my case."
We responded:
"Thank you Alicja "
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Joseph Wszolek

June 4, 2025

5  out of  5
rating by Joseph Wszolek
"Outstanding caring and customer service !"
We responded:
"Thank you for your kind review."
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Commissioner Kim Taylor

May 27, 2025

5  out of  5
rating by Commissioner Kim Taylor
"Exceptional service was provided by the Buerano State Farm Insurance Agency. They demonstrated thoughtfulness, courtesy, patience, and expertise. I highly recommend them to anyone seeking insurance services"
We responded:
"Hi Kim, Good to hear from you. Thank you."
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D Ramos

May 22, 2025

5  out of  5
rating by D Ramos
"I be doing business for 8 years Mary has been extremely helpful with everything."
We responded:
"We appreciate your kind review. "
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Ron Logan

May 20, 2025

5  out of  5
rating by Ron Logan
"Exceptional effort to research and answer questions we had. Highly professional and courteous representative. We highly recommend this agency!"
We responded:
"Thank you for taking your time for giving us 5 stars. Glad to hear from you."
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Daniel Macario

May 13, 2025

5  out of  5
rating by Daniel Macario
"Excelente servicio y atención !! Mis visitas siempre son rápidas, atentas y confiables. Gracias a todo el equipo, pero en especial a la señora Maricruz siempre profesional."
We responded:
"Muchos gracias Daniel. "
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julie acuff

April 27, 2025

5  out of  5
rating by julie acuff
"Mari has been a star, helping me with my insurance needs for many years now, Always the best !!!"
We responded:
"Thank you for the kind words."
Profile photo of Juana Aparicio

Juana Aparicio

April 11, 2025

5  out of  5
rating by Juana Aparicio
"Excelente servicio y atención de mi agente de seguros Maricruz Lugos. State Farm es muy bueno!"
We responded:
"Thank you for your kind review."
Profile photo of Gabby Lugos

Gabby Lugos

March 26, 2025

5  out of  5
rating by Gabby Lugos
"10/10 the service was quick, easy and efficient! 😌I had no issues in getting into my account after Maricruz helped out! Maricruz and Brenda are the best state farm reps I’ve met! :)"
We responded:
"Thank you for your kind review."
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Jonathan Rivera

March 13, 2025

5  out of  5
rating by Jonathan Rivera
"Maricruz was an absolute pleasure to work with! She had a warm and friendly attitude, making the entire process smooth and stress-free. She took the time to check for any available discounts and helped me find the best possible premium for my needs. Her dedication to great customer service truly stood out. I highly recommend her to anyone looking for a knowledgeable and helpful insurance representative!"
We responded:
"Thank you for the kind words."
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Bogdan Adamek

February 19, 2025

5  out of  5
rating by Bogdan Adamek
"Very nice expirence with office , Agata Rosol was very helpful , she took care of my auto and home policy, explained and review coverages with me . Highly recommend this office to anyone who is looking for any type of insurance ."
We responded:
"Thank you for your kind review. "
Profile photo of Ulises Huerta

Ulises Huerta

February 18, 2025

5  out of  5
rating by Ulises Huerta
"This is the best company and nice and fast solutions to all my problems. 100% recommend"
We responded:
"Thank you for your kind review."
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Francis Tolete

February 12, 2025

5  out of  5
rating by Francis Tolete
"Helped us out a lot with great customer service and communication"
We responded:
"Thank you for your kind review."
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Pam Mazzucca

February 11, 2025

5  out of  5
rating by Pam Mazzucca
"Loved speaking to Mari"
We responded:
"Thank you for your kind review,"
Profile photo of Shia Wagschal

Shia Wagschal

February 4, 2025

5  out of  5
rating by Shia Wagschal
"Best customer service, best pricing, highly recommend Brenda took great care of me, she is the best"
We responded:
"Thank you for your kind review."
Profile photo of Filip “PepiCZek” Sturm

Filip “PepiCZek” Sturm

January 30, 2025

5  out of  5
rating by Filip “PepiCZek” Sturm
"Professional service, low prices for insurances, highly recommended. Special thanks to Maricruz Lugos, she is the best."
We responded:
"Thank you for your kind review. We appreciate your time giving us a review."
Profile photo of Carolyn Gilsdorf

Carolyn Gilsdorf

January 21, 2025

5  out of  5
rating by Carolyn Gilsdorf
"State Farm is an excellent Insurance Company. The staff is kind knowledgeable and very helpful it's a pleasant experience. I am a proud policyholder. POSTED ON 1/21/25: Thank you State Farm for all you do. I am a proud member. I spoke with Brenda today. She answered all my questions. She was very knowledgeable and professional. Her personality was kind and courteous. She put me at ease with my concerns. That meant a lot to me. It was a pleasure speaking with her. Thank you again."
We responded:
"Carolyn, Thank. We appreciate your kind review. Looking forward to see you again soon."